Head of Knowledge Management

About us

As the leading provider of private dispute resolution services in New Zealand, we aim to maintain that privileged position and to continue to set the standard of excellence for private, domestic, and international dispute resolution in New Zealand.

We are team oriented and believe we are able to achieve more collectively than individually, with continuous improvement and innovation being integral to our culture and success.

About our role

Based in the heart of Takapuna, we are looking for a Head of Knowledge Management to join our team as we continue to grow and expand into new markets. The prime focus of this role is to supervise the team to peer review legal decisions, undertake research, write documents and materials, and share this knowledge and content internally and externally, so that panellists and staff can provide a professional service. You will also personally peer review panellists’ decisions and provide editorial and substantive advice.

Primary responsibilities include: 

  • Motivate your team to work collaboratively to achieve goals
  • Set and articulate clear expectations and KPI’s
  • Develop and deliver training and upskilling where necessary
  • Create an environment for the team to learn, develop and flourish
  • Be accountable for enhancing the Knowledge Management function of the organisation
  • Promote a culture of continuous knowledge sharing, developing sustainable approaches to content generation and information use, for example by drafting or amending precedents, monitoring and reporting on recent judgments, and authoring publications
  • Complete peer reviews of decisions and make recommendations to improve the accuracy, clarity, and cogency of the decision

About you

As our new Head of Knowledge Management you will bring technical legal expertise and strong leadership skills to ensure we optimise the performance of our Knowledge Management function. You will be able to interpret and articulate complex legislation, apply it to circumstances, identify problems and suggest solutions. To thrive in this role you will need the ability to grasp complex factual situations readily and relish sharing your knowledge and educating others.

 The following background and attributes will also contribute to your success in this role:

  • Bachelor’s degree in Law (NZ or overseas)
  • 5+ years' experience in a complex legal role
  • Proven experience in leading and motivating a team
  • Litigation experience 
  • Outstanding communication and relationship management skills 
  • Ability to collaborate but also work independently
  • Proficiency with MS Suite

What you’ll get in return

  • A collaborative and supportive environment
  • The opportunity to develop a high performing team
  • Diverse and interesting work
  • The ability to have a substantial impact on the reputation and success of NZDRC
  • Fabulous office location near the stunning Takapuna beach

To apply for the role, please submit your tailored cover letter and CV via SEEK 

Knowledge Manager

About us

As the leading provider of private dispute resolution services in New Zealand, we aim to maintain that privileged position and to continue to set the standard of excellence for private, domestic, and international dispute resolution in New Zealand.

We are team oriented and believe we are able to achieve more collectively than individually, with constant improvement being integral to our culture.

About our role

Based in the heart of Takapuna, the prime focus of this role is to peer review decisions resolving legal disputes, providing editorial and substantive advice. While the work is primarily in the medico-legal and building and construction fields, our business is always growing, and all manner of disputes may come across your desk. Additionally, you will undertake research, write documents and publications, and share this knowledge and content internally and externally, so that independent panellists and staff can provide a professional service. 

Primary responsibilities include: 

  • Completing peer reviews of legal decisions in a timely manner, and prioritising work appropriately 
  • Editing documents to improve the accuracy, clarity, and cogency of decisions
  • Providing training and feedback to panellists, from legal research through to practical suggestions for how to run a hearing or respond to a tricky issue
  • Generating content to publish in our quarterly journals
  • Responding to and analysing queries that identify knowledge management and technical training needs
  • Promoting a culture of continuous knowledge sharing, developing sustainable approaches to content generation and information use, for example by drafting or amending precedents

About you

As a Knowledge Manager you will need to be legally qualified, able to interpret complex legislation and quickly grasp complex factual situations. You will bring curiosity and integrity to your work allowing you to deliver exceptional services to all of our stakeholders.

Additionally, a proactive approach and a growth mindset will be of huge value in this role. The following will also contribute to your success:

  • Bachelor’s degree in Law (NZ or overseas)
  • 5+ years' experience in a complex legal role
  • Litigation experience highly preferred
  • Outstanding communication and relationship management skills
  • The ability to collaborate but also work independently
  • Self-driven with a sense of initiative
  • Proficiency with MS Suite

What you’ll get in return

  • A collaborative and supportive environment
  • Diverse and interesting work
  • 5-minute walk from the stunning Takapuna beach
  • Performance coaching and development 

How to apply

To apply for our role, please submit your tailored cover letter and CV via SEEK.